Last Updated: January 2026
TipTree.io, LLC (“TipTree,” “we,” “us,” or “our”) operates https://tiptree.io
(the “Website” and “Platform”). This Privacy Policy explains how we collect, use, share, and protect personal information for Artists and Fans who use TipTree.
By using TipTree, you agree to this Privacy Policy.
Who We Are
Website: https://tiptree.io
Company: TipTree.io, LLC
Location: Minneapolis, Minnesota, USA
Contact: info@tiptree.io
What Personal Data We Collect & Why
Account Information
When you create an account (Artist or Fan), we may collect:
Name
Email address
Account preferences
Login credentials (stored securely)
This data is required to operate the Platform, process transactions, and provide support.
Payments & Financial Data
All payments are processed by Stripe.
TipTree does not store full credit card numbers. Stripe may collect:
Payment method details
Billing information
Transaction metadata
This data is governed by Stripe’s privacy and security policies.
Fan Interactions
When Fans submit:
Tips
Song requests
Messages
Subscriptions
Contact information (email/SMS opt-in)
That data is shared with the Artist, who controls and owns their fan list.
Comments (If Enabled)
When visitors leave comments:
We collect the data shown in the comment form
IP address and browser user agent (for spam detection)
An anonymized hash of your email may be shared with Gravatar.
Gravatar’s privacy policy: https://automattic.com/privacy/
Media Uploads
If you upload images:
Avoid embedded location data (EXIF GPS)
Media may be publicly accessible depending on account settings
Cookies & Tracking Technologies
We use cookies to:
Maintain login sessions
Save user preferences
Improve site performance
Cookies may include:
Login cookies
Preference cookies
Session cookies
You can control cookies through your browser settings.
Embedded Content
Pages may include embedded content (videos, images, social media, etc.).
Embedded content behaves as if you visited the third-party site directly and may:
Collect data
Use cookies
Track interactions
TipTree does not control these third-party services.
Analytics
We may use analytics tools to understand:
Platform usage
Feature performance
Traffic trends
Analytics data is used in aggregate and does not personally identify users.
Who We Share Your Data With
We may share data with:
Stripe (payment processing)
Spam detection services
Service providers that support hosting, security, or analytics
We do not sell personal data.
Fan contact data belongs to the Artist, not TipTree.
Data Retention
Account data is retained while your account is active
Comments (if enabled) may be retained indefinitely
Financial records are retained as required by law
Artists may export or delete fan data
Your Rights Over Your Data
You may:
Request a copy of your personal data
Request correction or deletion of your data
Delete your account at any time
Some data may be retained for:
Legal compliance
Fraud prevention
Security purposes
Requests can be sent to: info@tiptree.io
Where Your Data Is Sent
Payment data → Stripe
Comments → automated spam detection services
Platform data → secure hosting providers
All reasonable safeguards are used to protect your information.
Communications
We may send:
Transactional emails
Account notifications
Optional marketing communications
You can manage notification preferences in your account settings.
How We Protect Your Data
We use:
Secure servers
Encryption where appropriate
Access controls
Trusted third-party providers
No system is 100% secure, but we follow industry best practices.
Data Breach Procedures
In the event of a data breach:
We will investigate promptly
Notify affected users when legally required
Work with providers to mitigate impact
Automated Decision Making
TipTree does not use automated decision-making or profiling that produces legal or significant effects on users.
Geographic Scope
TipTree is intended for users in the United States.
Changes to This Policy
We may update this Privacy Policy periodically. Continued use of TipTree constitutes acceptance of the updated policy.
Contact Information
Questions about privacy or data handling may be sent to:
info@tiptree.io