Tip Nudge

Tip nudge is a feature that allows you to control when a fan is required to tip for song requests. You can set this feature up to force a tip or softly suggest a tip.

Tip Nudge

Activating this feature will gently suggest the fan to tip after the third song request.

Tip Per Song Request

Force fans to tip for every song request. You can set a minimum amount here or you can charge different amounts under set lists.

FAQ

How Does this feature work?
- Just like with other requests the fan is greeted with a streamlined form and process. After entering their information or signing in they will choose a song. The “next” button will bring them to a payment form (stripe). they will enter their information (if not saved already) and hit submit.
Where does the money go?
- All payments are collected through your personal Stripe account.
Does Tiptree.io Collect a fee?
- Yes, all stripe transactions are 5%.
Can use peer-to-peer like Venmo to collect payments?
- No, peer-to-peer apps like Venmo do not allow for traditional payment methods.
I want to use a set list to suggest different rates for songs.
- With an active set list you can suggest any rate for any song. To activate follow the steps to Create a set list. After you have added your set list to your landing page Tiptree will automatically choose the prices set in your list.
Can I use an open form to charge for requests?
- Absolutely! Simply activate Tip Per Song and choose the amount you would like to charge.

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Terms, Usage, Cancelation Policy

TipTree.io is a website that prioritizes the privacy of its visitors. The site collects personal information and uses it in various ways, including providing, maintaining and improving the site, understanding and analyzing usage trends, communicating with users, and developing new products and services. The site uses cookies to store information and optimize user experiences. Third-party advertisers and ad servers may use cookies or other technologies to personalize advertising content. The privacy policy does not apply to other advertisers or websites. California consumers and users have rights under the CCPA and GDPR.

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Refund/Cancelation Policy for Tiptree.io

At Tiptree.io, we value our customers and their satisfaction with our products and services. We understand that there may be instances where our customers may require a refund, and we have established a refund policy that outlines the circumstances under which a refund may be provided.

Tiptree.io offers a 30-day free trial period for our TipTree Pro Artist Subscription. During this trial period, customers can explore the software and its features to determine whether it is a suitable fit for their needs. At the end of the trial period, the customer’s credit card is automatically charged for the subscription fee.

If a customer wishes to cancel their subscription during the trial period, they may do so at any time. In such cases, no charges will be made, and the customer will not be obligated to continue the subscription. However, after the trial period, we have a strict no-return policy.

In the event of a billing error or an unauthorized charge, we will investigate the matter and provide a full refund if necessary. We may require proof of the error or unauthorized charge before providing a refund.

Refunds may be requested through our customer support team. We encourage customers to contact us if they have any concerns or questions about our products or services. Our support team is available 24/7 to assist with any issues that may arise.

Please note that we reserve the right to modify our refund policy at any time. Any changes will be posted on our website and will be effective immediately. We encourage customers to review our refund policy regularly to stay up-to-date with any changes.

If you have any questions about our refund policy, please do not hesitate to contact us. We are committed to providing our customers with exceptional service and support.

Privacy Policy for Tiptree.io

At Tiptree.io, we value the privacy of our users and are committed to protecting it. This Privacy Policy outlines how we collect, use, disclose, and store personal information from our users.

Information We Collect

We collect personal information that you provide to us when you create an account, make a purchase, subscribe to our newsletter, or use our services. This information may include your name, email address, mailing address, phone number, and payment information.

We may also collect information about your use of our website, such as the pages you visit, the links you click, and the duration of your visit.

Use of Information

We may use the information we collect to provide and improve our services, communicate with our users, and personalize their experience. This may include sending newsletters, updates, and promotional offers.

We may also use your information for internal business purposes, such as data analysis, research, and marketing.

Disclosure of Information

We do not sell, rent, or disclose personal information to third parties, except as necessary to provide our services or as required by law. We may share personal information with trusted service providers who assist us in operating our website and services.

Security of Information

We take reasonable measures to protect personal information from unauthorized access, use, or disclosure. However, we cannot guarantee the security of information transmitted through the internet or stored on our servers.

Retention of Information

We will retain personal information for as long as necessary to fulfill the purposes for which it was collected or as required by law.

Changes to this Privacy Policy

We may update this Privacy Policy from time to time. We will notify users of any significant changes by email or by posting a notice on our website.

Contact Information

If you have any questions or concerns about this Privacy Policy, please contact us at [email protected].